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IT ENGINEER / INDEPENDENT BUILDERA working introduction

Alice Lovett.

Systems, people,
and the work between.

I build and run the systems people rely on at work. Identity, infrastructure, and the automation that keeps the routine stuff from taking over your day.

I started in technical support. I still want to know who has to use the thing, who fixes it, and what happens when it breaks.

A few things I've worked on
01 / SELECTED EXPERIENCE

Some of the work.

Examples from my work at Built Technologies and Movemedical.

01
BUILT TECHNOLOGIES / IDENTITY

Getting people
into their work.

I led a phased migration from JumpCloud to Okta and built an onboarding pipeline driven by HR data. I also connected applications and automated recurring account and license tasks.

Identity changes need validation and a way back. Both belong in the plan before the cutover.

OktaHRIS integrationsAPIs & webhooksGoogle Workspace
02
MOVEMEDICAL / SECURITY OPERATIONS

Following a finding
through to a fix.

I configured security detections and built triage and remediation workflows in a healthcare SaaS environment. I worked with DevOps on monitoring and contributed controls and documentation to HITRUST audit work.

The useful part is what happens after an alert: who sees it, what they check, and how they act.

SIEM detectionsPrometheus & GrafanaSystem baselinesIncident procedures
03
BUILT TECHNOLOGIES / AUTOMATION

Giving workflows
a place to run.

I moved internal automation onto AWS: Lambda for event-driven tasks, Kubernetes for services and workers, and Temporal for workflows with retries and recovery. I also support internal application deployments and reliability.

An automation needs an owner, a record of what happened, and a way to recover when a step fails.

AWS LambdaKubernetesTemporalTerraform & Terragrunt
02 / THE PATH HERE

From support
to systems.

Fintech, healthcare software, and the practical work of keeping people connected to their tools.

2026 TO PRESENT

Built Technologies

Information Technology Engineer

Internal applications and automation on AWS, Kubernetes, and Temporal. Application access, deployments, and day-to-day reliability.

2025 TO 2026

Movemedical

IT Systems Engineer

Security detections, triage workflows, and system baselines for healthcare software. Monitoring work with DevOps and controls for HITRUST audit preparation.

2022 TO 2025

Built Technologies

Desktop Support → IT Engineering → Service Desk Team Lead

Identity migration, employee onboarding, Mac management, and network infrastructure. Later, led service desk work and technical escalations.

2021 TO 2022

No Compromise Gaming

Sales & Technical Support Specialist

Customer troubleshooting and Amazon WorkSpaces administration.

03 / OUTSIDE THE JOB DESCRIPTION

I make things here, too.

Recipes is my meal-planning app. It gives me a place to work through product decisions all the way from the database to the grocery list.

My politics and spiritual practice matter to me, too. I care about working people having power over their lives, Palestinian self-determination, and helping women recover from abuse. In witchcraft, I'm drawn to attention, protection, and repair. Those concerns shape what I choose to build.

04 / WORK WITH ME

Have something
to work through?

AliceTech is my independent consulting practice. I work on IT, identity, automation, and custom software.

Explore the consultancy alice@alicetech.io